Cancellation Policy

Customers may request cancellation of an order by contacting The Jewel Rooms as soon as possible after placing the order.

Before Dispatch

Cancellation requests received before an order is dispatched may be considered for cancellation.

After Dispatch

Once an order has been dispatched, cancellation may no longer be possible. In such cases, the customer may need to follow the applicable return procedure after receiving the order.

How to Request Cancellation

Please contact us with:

1. Order number
2. Customer name
3. Phone number
4. Reason for cancellation

Cancellation requests can be submitted through:

Phone/WhatsApp: +92 322 8437232

Email: info@thejewelrooms.com

Cancellation approval is subject to the order's current processing and dispatch status.